Privacy policy

1. Information We Collect

We only collect personal information necessary to process your orders and communicate with you, including:
  • Contact details: Name, email address (e.g., the one you use to place orders).
  • Shipping information: Delivery address, phone number (if provided for order updates).
  • Payment-related data: Basic details (e.g., billing address) to process payments, but we do not store full credit card information (this is handled by secure third-party payment providers).

2. How We Use Your Information

Your personal information is used for specific, limited purposes:
  1. Process and fulfill your orders (e.g., ship products to your address, send order confirmations).
  2. Communicate with you: Share updates about your order status, respond to your questions or requests.
  3. Improve our service: Analyze non-identifiable data (e.g., popular products) to enhance your shopping experience, but we never sell or share your personal information for marketing without your consent.

3. How We Protect Your Information

We take reasonable steps to keep your data secure:
  • Use secure third-party payment processors (e.g., PayPal, Stripe) to handle payment information, so your financial details are not stored on our systems.
  • Limit access to your personal information to only staff who need it to process orders or assist you.

4. Your Rights

You have the right to:
  • Request a copy of the personal information we hold about you.
  • Ask us to correct any incorrect or outdated information.
  • Request the deletion of your personal information (once your order is fully processed and any returns/refunds are completed).

5. Contact Us

If you have questions about this Privacy Policy, or want to exercise your rights regarding your personal information, please contact us:
  • Email: support@yunclothes.com
  • Mailing address (for privacy-related correspondence): 1702 NW 56th St Apt 556, Seattle, WA 98107, US