Terms of service

1. Order Placement and Confirmation

  • You must provide accurate shipping and contact information when placing an order. We are not responsible for delays or losses caused by incorrect information.
  • We will send an order confirmation email to your provided address after receiving your order. Confirmation does not guarantee stock; we will notify you promptly if items are out of stock.

2. Payment

  • All payments must be made through our designated payment methods. We accept major credit cards and other secure payment options as shown on our website.
  • Prices listed on our website do not include taxes or shipping fees, which will be added to your total order cost.

3. Shipping and Delivery

  • We ship to addresses within the US. Shipping times vary based on your location and selected shipping method, and we will provide a tracking number once your order ships.
  • Our shipping address for business correspondence: 1702 NW 56th St Apt 556, Seattle, WA 98107, US.

4. Returns and Refunds

  • You may return unused, undamaged products within 30 days of delivery for a full refund or exchange.
  • To start a return, please contact us first (see Contact section below). You are responsible for return shipping costs unless the return is due to our error (e.g., wrong item, defect).

5. Contact Information

  • For any questions or issues related to your order, please contact us via email: support@yunclothes.com.